Can't flash with DEI xkloader2

Looking for advice. I'm not a dealer or professional installer. I have an xkloader2 and I thought I could register with directechs.com for free and access the web based flash tool to flash my dball2. The website even says so. But it gives me an error. (see below) Any advice? Do I have to ditch the xkloader2 and take my module (dball2) to an installer and pay to have it flashed? "If your email was not yet added to the DirectedDealers.com system, you can still register your new account below and gain access to flash modules and forums only. When your email is added to the DirectedDealers.com system you will also gain access to DirectWire content on this site automatically." Error: "This email is not associated to a DirectedDealers.com account so it is not possible to proceed. Your distributor or sales-rep must first create an account for you in DirectedDealers.com for this email address so that you can register it here."

I'm having the same issue, although I've seen other posts confirming that Directed no longer provides flash software access to non-dealers. Has anyone had luck with Flashlogic or other brands for flash updating a Viper remote starter?