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2013 Ford F350, Viper 5704 With DBALL Remote Start

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Member - Posts: 1
Member spacespace
Joined: August 07, 2010
Location: Florida, United States
Posted: April 20, 2023 at 10:17 AM / IP Logged Link to Post Post Reply Quote warlobster
I had this alarm system installed by Best Buy in 2013 when I bought the truck. Just recently the remote start isn't working and it is triggering the factory alarm. I've been digging into it and it has a dball installed for the bypass. I see the green led flash on the dball when I try to remote start it. It immediately triggers the factory alarm.
I hooked up forscan and the reason the factory alarm is being triggered is "Ignition Tampering" event. The pitstop mode is working fine where I turn on remote start with the engine running and then remove the key.
The only change to the truck that I've done is upgrade from Sync2 to Sync3 system. I was told that shouldn't affect the factory alarm by the vendor.
Any help would be appreciated in troubleshooting the problem.

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