CliffNet Wizard not working?

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Adamsguitar

Member - Posts: 4

Joined: January 18, 2004

Location: United States

Posted: January 18, 2004 at 2:15 PM / IP Logged

Hey all, I just had an AvantGuard 5 installed, and I got the CliffNet wizard kit, and downloaded the latest Wizard from their site. When I open it, it detects the alarm, but when I click Continue a small window called "Interrogating System Compontents" comes up and never goes away (after 30+ minutes). Any ideas?

Teken

Gold - Posts: 1,492

Joined: August 04, 2002

Location: Aruba

Posted: January 18, 2004 at 2:21 PM / IP Logged

If you are using the wrong version of CliffNet Wizard on a XP computer it will not work properly. I am simply giving you a heads up in that regard with respect to OS conflicts.

Regards

EVIL Teken . . .

Adamsguitar

Member - Posts: 4

Joined: January 18, 2004

Location: United States

Posted: January 18, 2004 at 2:27 PM / IP Logged

Thanks for the heads up. As far as I know, this is the one that works with XP. The page I got it from said version 2.1 (which is what I have) works with NT/2k/XP, and so did the installer, so I'm assuming that it does.

Teken

Gold - Posts: 1,492

Joined: August 04, 2002

Location: Aruba

Posted: January 18, 2004 at 2:31 PM / IP Logged

Does it give you the option to select your model of alarm first?

Adamsguitar

Member - Posts: 4

Joined: January 18, 2004

Location: United States

Posted: January 18, 2004 at 2:33 PM / IP Logged

It did, and I selected Avantguard 5. It doesn't give me that option anymore.

Teken

Gold - Posts: 1,492

Joined: August 04, 2002

Location: Aruba

Posted: January 18, 2004 at 2:36 PM / IP Logged

Hrmmmmm. Well the first thing I would do is reboot your laptop. Then reconnect your alarm CPU to the laptop and see what happens.

Adamsguitar

Member - Posts: 4

Joined: January 18, 2004

Location: United States

Posted: January 18, 2004 at 2:37 PM / IP Logged

Done that several times.

Teken

Gold - Posts: 1,492

Joined: August 04, 2002

Location: Aruba

Posted: January 18, 2004 at 2:40 PM / IP Logged

OK, now what does it do? Just sits there, and does nothing?

If that is indeed the case, I would first unplug the alarms power, and let it drain for about 60 seconds.

Then do the reboot procedure of the laptop while the cable is disconnected from the alarm. Once the laptop is up and running.

Power up the alarm system wait aprox 60 seconds, then reconnect the cable and enter the Wizard interface.

krayzie2k3

Copper - Posts: 47

Joined: January 14, 2004

Location: United States

Posted: January 21, 2004 at 7:14 PM / IP Logged

where can you get the cliffnet kit from?

extreme1

Silver - Posts: 1,070

Joined: February 12, 2003

Location: Canada

Posted: January 22, 2004 at 11:48 PM / IP Logged

if it's working properly it will know what alarm it's hooked too. I have used version 2.1 with windows xp successfully.

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