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Is there a recall on the 790XV remote?


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nei00755 
Copper - Posts: 61
Copper spacespace
Joined: October 23, 2003
Location: United States
Posted: August 04, 2004 at 8:06 PM / IP Logged  
Just as the subject says, Is there a recall of some sort on the viper 790XV remote start/alarm transmitter??  My remote works only when it wants to.  It locks almost everytime but does not function in any other way.  Today it all of a sudden worked, every button, and that was after I dropped it.  Then it stopped a minute later.  I am  assuming it is the remote.  If there is no recall, does anyone have re-programming instructions for a new remote and suggestions for what remote to buy??  Thanks Jeff
JWorm 
Platinum - Posts: 2,208
Platinum spacespace
Joined: December 11, 2002
Location: New Hampshire, United States
Posted: August 04, 2004 at 11:51 PM / IP Logged  
Recall....no
Do they break all the time....yes
If you have a warranty...use it.
If not, buy a remote from the 791XV.
Programming instructions:
Turn key on, hit valet button 8 times, press a ninth time and hold. Siren chirps 8 times....hit lock on remote. Release valet button.
Rhpf 
Member - Posts: 11
Member spacespace
Joined: August 03, 2004
Posted: August 04, 2004 at 11:56 PM / IP Logged  

I called them and I was able to send in my 790 remote and they sent me a 791 Remote. My 790 antenna broke off which I guess was a huge problem they were having.

04 Silverado EC
nei00755 
Copper - Posts: 61
Copper spacespace
Joined: October 23, 2003
Location: United States
Posted: August 05, 2004 at 10:00 AM / IP Logged  

Thanks guys!!  I will get a replacement through warranty hopefully!!

Jeff

Teamrf 
Gold - Posts: 1,031
Gold spacespace
Joined: January 13, 2004
Location: United States
Posted: August 05, 2004 at 6:09 PM / IP Logged  
When the new Clifford/Viper alarms came out I sent my whole alarm in and got  a brand new one. I was having a lot of problems with it. I had the Clifford RS3. It was driving me nuts. I'm glad they went to a dark color because the white remotes were getting very dirty. Does anyone have a problem with the battery going dead really quick. I get about month or a little longer out the batteries. I don't have the light on so I don't know what the issue is.
~The Rookie~
Rookie of the year that is...
Don't let the smoke out of your equiptment..it doesn't go back in.
profuse007 
Gold - Posts: 2,015
Gold spacespace
Joined: October 20, 2002
Location: Texas, United States
Posted: August 05, 2004 at 6:22 PM / IP Logged  
are y'all guys all dealers, if not and youre just a regular customer like me. how did you send the remote in?
i called to replace for my friend and DEI rep said i needed a receipt or go to the place you bought the unit (CCity) and tell them to reprint the receipt. that CCity has move to another location which i need to find but how?
what the heck should i do now? i got three remotes on my hand, yes he went through 3 of them, and need one to be replace.
he bought this at CC and i installed it for him like 2yrs ago. will the warranty cover it?
Houston,TX
"The two most common elements in the universe are H+ and stupidity" (Ellison).

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