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Best Buy Installer dress code?


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robert sergiel 
Member - Posts: 10
Member spacespace
Joined: March 08, 2005
Location: Canada
Posted: May 24, 2006 at 10:08 PM / IP Logged  

Hey Murph,

Who's a "services manager"? is that something new at bby?

black86gti 
Member - Posts: 6
Member spacespace
Joined: May 24, 2006
Location: United States
Posted: May 24, 2006 at 10:36 PM / IP Logged  

nouseforaname wrote:
don't you just love the ecompasses? i agree the mp3 one wasn't very helpful to say the least. all that stuff just looks good on paper for people pushing pens at corperate. some of the best installers i've ever seen aren't good at taking tests. and some of the worst installers i've ever seen ace the ecompasses but then got short out a car. go figure.

E compasses are a waste of time most of the time click threw the info and pass the test with out reading any thing or get the awnsers from some one else and then we just keep passing the awnsers to other installers untill every one has the tests done. hands on training for installers would be a better use of time in m mind. online training tests like ecompasses are just a way for the company to save money and think they are training people. this might work for sales people in departments that just need to know what some thing can do but for installers training should be more along the lines of how to make the product do some thing. this would stop installers from not knowing how to show a customer how to use a product after a install or know what steps need to be taken during the install to make the product do every thing its supposed to do.

black86gti 
Member - Posts: 6
Member spacespace
Joined: May 24, 2006
Location: United States
Posted: May 24, 2006 at 10:57 PM / IP Logged  

im not sure if yours being sarcastic or not but ive seen several installers put a cd player in i mean any one can do that and make it look good if they are shown how. but then when the customer asks for a product demo or for the installer to set the clock and has no idea how to do that what good is the installer to the customer.

If i install a deck or what ever it is and have never used it before i try to take a few mins to figure out at leas the basic features for my knowledge and incase the customer wants a quick idea of how to use the product.

robert sergiel 
Member - Posts: 10
Member spacespace
Joined: March 08, 2005
Location: Canada
Posted: May 25, 2006 at 7:34 AM / IP Logged  
Murph, is this a store or a district position?
s_p_n_k_r_07 
Member - Posts: 24
Member spacespace
Joined: February 17, 2006
Location: United States
Posted: May 25, 2006 at 9:56 AM / IP Logged  

E compasses are a waste of time most of the time click threw the info and pass the test with out reading any thing or get the awnsers from some one else and then we just keep passing the awnsers to other installers untill every one has the tests done. hands on training for installers would be a better use of time in m mind. online training tests like ecompasses are just a way for the company to save money and think they are training people. this might work for sales people in departments that just need to know what some thing can do but for installers training should be more along the lines of how to make the product do some thing. this would stop installers from not knowing how to show a customer how to use a product after a install or know what steps need to be taken during the install to make the product do every thing its supposed to do.

I agree completely with the afore mentioned statement.....   Perfect example of how the e-compasses are worthless to us; In the MP3 to car training they used an example that is incorrect.... the focus with the factory alpine equiptment will not accept the periferial adapter for ipod, i called because i couldn't get it to recognise the ipod, Their tech support said to use what fit, (not the one listed for the 2000 ^ focus) and use the according dip switch settings, when that didn't work they said "well it probibly dosent work with the alpines then" I just love it when people state things that they do not know.

And we have an installer that has no real knowledge of 12 volt or viehicle electronics but management loves him due to his speed at deck and fours, I guess i'm at fault for not training him but he was brought on during the chrismas season and i was needed to do our three plus scheduled remote start installs a day, i needed him to do something. now i get questions like: why dosent the dimmer work when i hook up the ORANGE / black in this escort? Or, whats the squiglie line over the "V" on my meter thingie mean?  He passed his best buy cert test too, another example of a good test taker vs hands on knowledge.

bigfoot286 
Copper - Posts: 53
Copper spacespace
Joined: April 22, 2006
Posted: May 26, 2006 at 11:00 AM / IP Logged  
i work at best buy in florida. our dress code is standered balck shoes(i am exempt from this casue i cant alwaysa find them in my size and have even got bestbuy to buy me a pair cause i could not afford them, i were a size 20) shorts or paints, black, and blue shirt. now to the other stuff, besty bet for sales floor is to work with them we always try to have a installer on the floor and have all our sale traind a little in install so that we dont get the dumb questions, also you need the righht kind of sales guy, not the ones that will do anything for a sale, i have been bitched at to many times for not taking a viper 791 at 7 at night by the sales guys and he actuly said" your just lazy it cant be that hard" so a manager made him sit and watch a fuul aloram install and he never said another word. as for side jobs im not sure how to work on that. i have done a few but they were a pioneer for a pioneer swap and it was cage mounted. took no more than a minute and i charged 5 bucks. i do however take tips if they are forced on me, wich most of the time the coustmer is very determned with them
warmuth_5 
Member - Posts: 7
Member spacespace
Joined: June 02, 2006
Location: United States
Posted: June 02, 2006 at 1:09 PM / IP Logged  
I'm install senior at the bet buy I work at, just took over parts ordering after the restructure. Just a piece of advice: order your stuff early in the fiscal month, if you don't you'll be left with no budget (it comes out of the whole store's budget). Also, I noticed that now that things are settling down after the restructure, the orders are going through quicker.
No, I will not give you all parts and labor free!
bazzgazm 
Copper - Posts: 113
Copper spacespace
Joined: June 06, 2004
Location: United States
Posted: June 14, 2006 at 9:31 AM / IP Logged  
except for trash bags of the 55 gallon size =)
Boomin' taurus 
Member - Posts: 19
Member spacespace
Joined: January 26, 2005
Location: United States
Posted: June 14, 2006 at 11:57 AM / IP Logged  

lol..classic...  we have that same problem too...  no matter how many 55g bags our store orders, we NEVER have enough.  I have to hoard 3-4 rolls in the bay because our inventory guys like eat em up or something..

bigfoot286 
Copper - Posts: 53
Copper spacespace
Joined: April 22, 2006
Posted: June 19, 2006 at 3:36 PM / IP Logged  
we had that problem with seat covers. we kept ordering them and never got any for about a year and the one day thirty showed up.
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