97 Sebring, Viper 560XV

Hello,I have a 1997 Chrysler Sebring and a Viper 560XV system which has been "partially" installed. All wires are hooked up and unlock/lock, arm/disarm/ work fine. however the remote start does not work. It simply tries 3 times to start and never runs.I would like someone to look at the install and fix the remote start portion. Everything else is fine, and my car has no "bypass" type system, so it has to be a wire missing or something like that. Thanks so much in advance!ED7

It may be a wire missing, or it could be something else. First, why did the installer not complete the job? Second, you say that "All wires are hooked up", if this is indeed the case you may just need to learn the tach to the vehicle, or put it in voltage sensing mode and set the crank time. If the installer has it in voltage sense already you may just have to increase the length of time the starter is engaging. You can find the installation manual for your system here.Hope this helps.

Well, my installer told me all wires were hooked up.  I have not visually verified this.  I thought it was a tach issue at the start too, but when I try and set the tach using the valet switch, I can never get it to do what it needs to (can't remember exactly what the light is supposed to do, but no matter how long I hold the switch the light never changes.)  I have stated before, but if the key is in the car and in the ON position, the car will start remotely but the viper doesn't sense that its started so it will try 2 more times causing engine grind for the additional 2 times.  I would just feel better if someone qualified would take a look at it and tell me whats going on.  The guy who installed it may not have been as qualified as I thought (ie, I didn't take it to a certified shop or anything)  Thanks again!

I would suggest trying it in voltage sensing mode, if you have attempted to program the tachometer and the led does not confirm that it has learned it, there may be a problem with the tachometer connection. If the system is in tach mode and the wire is not connected to a proper location then the system will behave as you have stated, if you try the voltage sensing mode the starter will only turn over for a preset amount of time and then monitor for voltage increases without the need for a tachometer connection. Voltage sensing is not as reliable as a tach connection, however it may get you going. If you read the manual for your unit it explains how to put the unit into voltage sensing mode, and how to adjust how long the starter runs (crank time). There is a search feature at the top of this page that states "Find an Installer", you can use that page to try to find an installer in your area. That may be willing to take a look at it for you.Hope this helps.

I will see if I can get it apart and take a look at it...hard to find much time with a 3 yr old and a pregnant wife!  Thanks for the info!

You should not need to take it apart to change the programming options. All of the option changes are done via the same switch that you stated you had tried to learn the tach with. It should only take a couple of minutes to change the settings and give it a try (then back into the house to keep the wife happy ).

No I meant take it apart to check the wires for volt sense instead of tach (or are you saying that the wires should already be connected to use this feature, ie it uses one of the 12V wires)  Thanks!!!

Yes, sorry about that if I did not make that part clear. You do not need the tachometer wire connection to do voltage sensing on that unit. The connections are already there (to the ignition harness) that monitor for the voltage changes, so you would just have to change the mode on the system (feature 3-2), adjust the crank time(feature 3-5), and I would recommend putting it into voltage sense low (feature 3-6).Hope this helps.

I will give it a shot on lunch....not sure what to set the crank time on...im guessing it takes about .5 seconds to start...trial and error thing I would assume.  Thanks for the help, I will keep you all posted (if you actually care!)!