viper 791xv 98 trans am

Sounds like the shop burned out the switch in the door because the UNLOCK function requires a 5 wire setup to protect the switch from getting a (-) signal. If you can actuate the door motors via the motor wires, you can use the 5 wire set up like this ( http://www.velocitymotorsport.com/images/install_notes/C.jpg ) and wire in both the driver's side and the passenger side motor wires:

Just to make sure I undersand...  All I need to do is get a relay; run a 12volt source to "86" and "87"; run the proper wire from the alarm to "85" to supply the negative pulse; run the output wire from the door switches(I believe it is red and balck) to "87a" and the gray motor wire to "30"?????  Is that correct?

Should I test anything before I get started to see if this will actually work or not?  Is it possible the door lock motor is fried?  I think the switch itself is OK, because a signal does go to the BCM because it clicks, but then nothing happens after that. 

Will I need to wire up the unlock function as pictured in the diagram, or will it work properly still?  I suppose it would be fine if they wired it up as you questioned/suggested in your last post.  From what they told me, they were able to wire up the unlock function properly according to the install schematics of the alarm.  I'm not sure exactly sure what that consists of.  I guess I'll find out when I tear into it. 

Thanks again so much for your help.  I REALLY REALLY APPRECIATE IT!!!!!!!

Well, I started working on this, and now neither of them work.  Checked the fuses, not it.  Hit the button, and things click, but neither the locks nor unlock works.  I picked up a DEI 451.  could someone please tell me exactly how to wire this into the system.  Keep in mind the RED / black, tan, gray/black wires have all been cut in half, so please include if I should be connecting the 451 to the half going into the Green plug at the BCM or the half that goes into the car somewhere.

Also, is it possible to have fried the actuators themselves or a fuse going to them?  Where are they and how can I check???

Correction, there is juice going through the gray wire.

I tried wiring things as the velocity motorsports diagram was showing, and that didn't work.  I tried wiring it up as another diagram I found showed for '96 and up Camaro's where the relays separated the unlock function in two relays and wired the lock pulse from the alarm to the RED / black wire.  Both of these had the same results.  Hit the lock button, hear a click at the BCM and then nothing. 

someone may have already suggested this but i didn't read all the posts entirely. isn't this vehicle one of the ones like the camaro where you have to turn off the factory alarm with the lock unlock switches (programming) so that it doesn't interfere with an aftermarket alarm locking the vehicle. try document 1057 from diretechs. also most shops have insurance and if they did burn the switch up then it would be up to them to file a damage claim and get your vehicle fixed. i would go in being rude about it but you should let them know that you do expect them to get your vehicle fixed at least back to the way it was working prior to them working on it. good luck.

Yeah, unfortunately I moved 15 hours away from the shop that did the install. So, that is out.  I did notice when playing with it, the factory alarm did go off when I opened the passenger door a couple of times.  The wiring is the same as in the camaro.  I'll try to find the 1057 article on the website here and see if that helps at all.  I tried directechs website but couldn't seem to do anything without logging in. Thanks for the help!