AVIC-N2 power, no video/sound

Have power, blue lights , LCD flips up, no sound and video. Tried hard reset, etc.? anyone have any ideas? Could it be the ribbon cable?

Thanks

Thanks for the reply.  I had audio and video and button controlls. First the button controlss stopped, but i had audio and video, then the video went but had audio, then audio went. Still have power.

Any thoughts?

That is definitely a ribbon cable problem

I will be happy to get you the part number so you can order one   but the last 2 guys here that tried to fix theirs broke a switch while taking it apart.

Great, I alrady took apart and found the ribbon cable to be easily removed, I did see a slight pinch in the cable. I definetely woud appreicate the part number.

Thanks!

  Part number    GXX1257  

   Price   38.60

  Pacific Coast Parts

   Phone number    1-800-421-5080  Ext 152  Joe      If you get his voice mail    leave him a message  he WILL call you back.

Thanks for your help and quick repsonse. I replaced the ribbon cable and all is working.

Pioneer has a recall on the flex cable for the Avic N1 and N2. Here is the link

http://www.pioneerelectronics.com/pna/v3/pg/top/cat/article/0,,2076_310069579_395713842,00.html