autopage alarm problems

hey guys,

i just bought a autopage rs660 remote start/keyless setup for my g/f's car.

the problem i am having is when i first went to install the thing, i hooked up the main module's power/ground/siren etc. harness to get power to the unit.  but i could NOT get anything.  the wires are getting juice, but the module is dead.  i have NO LED action at all.  i tried hooking it up straight to the battery for juice, still nothing, and i even tried to hook it up to my car, and nothing.  the wierd thing is when the power/ ground are hooked up, the shock sensor turns on, but the main harness and LED are dead, no activity.

am i doing something wrong?

is there anything else i can do to test to see if this is a dead unit?