problems w/ telematics cl 100

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mxxmikexx

Silver - Posts: 796

Joined: September 18, 2002

Location: United States

Posted: December 16, 2007 at 10:35 PM / IP Logged

im not quite sure why audiovox cant find someone reliable to host this service. its a shame because it is a great feature.....IF IT WAS RELIABLE. I have sold a few of these and im surprised that I havent heard any complaints from those. (now i know i just jinxed myself)it's great to be 20 minutes away from your car and be able to pick up your cell phone and start your car.

Mike Battaglia

Specialized Car Audio

Bensenville IL 60106

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pablo422

Member - Posts: 8

Joined: October 18, 2007

Location: New York, United States

Posted: December 30, 2007 at 9:08 AM / IP Logged

pablo422 wrote:

More updates on this . . .

I called my dealer, Car Tunes, who has ben excellent through all of this by the wayy. I have been using them for 16 years. They said they would remove the part and give me a refund. They called their dealer, who called me. This guy was the area rep for Audiovox, who sells the CL100. He was the nicest guy, and could not believe the lazy attitude that seaguard (the company that runs the service) had with me, and the actual things the company told me, like "the system is up and down", or the best one he loved to hear, "its an antiquated system"

He wanted to look into it and get back to me, but I told him I want the refund. I figured nothing would get done unless someone lost money on this thing. I have the box and all the paperwork, so the dealer can re-sell it anyway.

What really sucks is that I wanted a DEI system, and went with an audiovox because of this stupid part!

Paul

NY

Dec 25 2007 UPDATE:

I went back to the dealer. I had the part removed, and $180 credited back to me. He understood why I did it. If no one lost money or complained about this, I'm sure nothing would be done about it. I hope they resolve this for the rest of the installers and end users.

Paul

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problems w/ telematics cl 100

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