2005 honda element problems

I have a 2005 Honda Element EX and I wanted a few things installed. A 509U, a 530T, 2 Mini Piezos, a Siren, a backup Battery, a proximity sensor and a double shock sensot. I went to a supposed DEI installer. I have a few problems. 1. The windows won't roll down while I am driving or roll up automatically. One touch down doesn't work and the driver side only goes down 3 inches using the door controls. 2. He mounted the mini piezos in the engine compartment - wth 3. He screwed the proximity sensor with one screw to my subwoofer enclosure. 4. The alarm stops the remote start from starting and shuts off instantly. 5. He apparently thought the 509u is a glass break sensor and pointed them at the front windows. How should I go about resolving this issue in all fairness? Should I storm into the place and be like fix this doodie or should I call DEI and storm into there and have them fix it.

The installer is called High Tech Audio on Hilcroft near Westheimer in Houston. The alarm is a Viper 5701. I looked at the install wiring today and it looks like a rats nest. The alarm was just sitting there and the valet switch wasn't even hidden. And this is from going to a 'legitimate' installer. I called the manager guy Luis and explain what it was doing and he tries to tell me 'Well you were happy when you left.' of course I was the Windows didn't start automatically closing till i was driving down 59 South. And on top of that the installer acted like he couldn't speak English. Showing someone windows rolling up is not saying hey it works right. I have spent 14 hrs at this installer to have this crap be connected all ghetto. He starts saying that this was his best guy and then gets mad and says he is going to call me and reschedule and I am like when? How is it that your best guy can't handle wire runs? When do you plan on doing this and he says after I look at the schedule. WTH. doodie like this wizes me off. All of this just to keep the DEI warranty. Could have installed it my self.

maybe someone can answer this for me. when the 5701 is deactivate say driving down the street is it supposed to latch? i just noticed that he had the dei led array connected and whenever it lights up the windows roll up on their own and i hear clicks from the relays. could he have connected the lights to the same relays he used to connect the door and ended up causing the 530T to miss-read the current draw? i looked at the PDF for the 530T and i already noticed one window rolls down all the way while the other goes only partially down. i need some input on how i should go about fixing this issue. I called DEI and they put me in touch with the Directed dealer for Texas Gulf Area. i want to make sure all i have to do is tell them what to change so that i don't have to spend an hour with them watching the windows roll up automatically

I think you should contact DEI and let them know that one of their dealers is scamming the doodie out of customers and see what they say.  You should also try to get your money back from that dealer, even if they take the RS/Alarm back, and then just buy a new one at a more respectable shop.  Ask around to see if other people have had good/bad experiences with shops in your area.

Hey guys i actually called Directed and spoke with both the guy over California and Texas's dealer distribution and they said they were concerned about the issue because they have never heard anyone call with this much info about the system before. I explained to them what happened and they told me to contact them if the dealer didn;t do what they stated. The installers boss Luis at HTAudio wanted to act like a fool because I kept calling him to fix the issue and he finally got his guy to come up to my job in the Woodlands and fix the door issue and install the sensor that I paid to have installed. He didn;t by chance install the doubleshock sensor because he said it would be TOO Sensitive. And I told him thats what I wanted it for. I explained that the internal shock sensor in the 5701 was not adjustable. He was like it would take him too long so he installed my 509U control module(that he had originally kept trying to trick me into thinking he installed it). He clearly did not understand it and thought it was just another glassbreak sensor. i literally took my dash apart to check his wiring and looked behind my subwoofer where he just stuffed the wires that goto the sonic sensors under my subwoofer thinking I wouldn't know any better. I told Directed that I was concerned on how easy it was to say you were certified when your this companys installers didn't even follow best practices in the Directed manuals and they were like well to be honest most of them don't. They why the hell do you need best practices? Just throw that doodie under the steering column and call it a day.

Oh and I forgot to mention that was the extra DEI Doubleshock sensor I bought to be installed in the rear of the Element. And I bought everything myself so the alarm and the bypass kit and all the sensors and the sirens were all mine. It cost me $440 total to build the whole system. $60 less than what Mobile One wanted to sell me just the alarm for with no glass break sensor. Here is what I brought them. Minus the XK02 which I didn't need but bought anyway..$419 dollars total. Directed 506T Glass Break Sensor      1 Directed 507M Digital Tilt Sensor     1 Directed 509U Ultrasonic Sensor      1 Directed 629T Scanning LED Module     1 Directed 530T Window Automatic System      1 Directed 504D Stinger Double Guard Shock Sensor     1 Directed 508D Dual Zone Radar Sensor     1 Directed 5701 LE Car Alarm     1 Directed 514N Soft-Chirp Siren     3 Directed 513T Siren Mini-Piezo     2 DEI BACKUP BATTERY SYSTEM 520T     1 DEI HONDA TRANSPONDER INTERFACE * PKH34 *     1

Also I am now having a problem where the remote is not working to arm and disarm the system. Could there be interference if the guy hog tied the cables with zip ties with the antenna wiring?

As far as all your earlier issues, all I can say is wow, that sounds terrible. As for the antenna, well, there are a number of errors that the manufacturer says could decrease the range, but if it doesn't work at all, something must really be wrong. In short: It's common for most installers to plug in all of the alarm's harnesses, and then hold them all so that they're coming out of just one end of the alarm brain, and then hold them all together with a zip tie or to. Think about a person with long hair taking all their hair and making it into a pony tail with an elastic, something like that. If the alarm were thought out a little bit better, they would have designed it with all the connectors on one end, but since they don't, that's why we tie all the wires together like that. From there, the antenna cable should run up one of the car's roof pillars, up to the car's roof, and then across the front edge of the roof (under the headliner), and then to the antenna, adhered generally to the top-center of the windshield glass. Some (but not all) of the manufacturer's installation guides say that any extra antenna cable should be run back-and-forth behind the headliner, above the windshield. If, instead, the installer rolled or bundled all the extra antenna cable close to the alarm brain, and tied it into a bundle, they say that this can reduce range. However, again, even if the cable were bundled up like that, even though you wouldn't get the best range, the system would still work. So you say it's not responding to the remote control at all? See if you can put the system into or out of valet mode. If you can, that means that the system must have good ground, constant power, and switched power. On the other hand, if you can't even get into valet mode, you've got either some failed connections, blown fuses, or (not likely) a defective alarm.

dude sorry to hear about your troubles its insane. next i recommend doing more research before deciding on a shop. ask around, look at their installs, ask for pics, COME TO 12VOLT.COM and ask. maybe you did all this i dont know, i'll tell you what though i wouldnt trust somebody who doesnt speak english. i would of told that installer to go suck a bag of dicks i bet he would learn english real quick and tell you to f*@# off.