cant get tech from uk clifford.

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3002steve

Member - Posts: 21

Joined: March 09, 2009

Location: United Kingdom

Posted: May 14, 2009 at 3:15 PM / IP Logged

i have a g4 c600

the socket on the side came apart and has burned an internal resistor , my clifford approved installer has been requesting a tech diagram for over a month from armour automotive the uk clifford folk

can anyone suggest who can assist , idealy a email for clifford themselves ?

im getting very frustrated now

its the socket where you plug in the laptop into it

[IMG]https://img.photobucket.com/albums/v20/pigbladder/burntclifford.jpg[/IMG]

howie ll

Pot Metal - Posts: 16,466

Joined: January 09, 2007

Location: United Kingdom

Posted: May 14, 2009 at 3:51 PM / IP Logged

cstuart@armourauto.co.uk unfortunately he's wearing two hats as the tech manager and the repair man. Also that socket also feeds data to the battery-back-up siren. PM me on Sunday afternoon, I've a spare 300, I'll open it up and if you tell me what resistor, I'll measure it. N.B. Your "approved installer" should be able to do this himself.

3002steve

Member - Posts: 21

Joined: March 09, 2009

Location: United Kingdom

Posted: May 14, 2009 at 4:03 PM / IP Logged

thanks for that

you can see it in the bottom corner , on this link

https://img.photobucket.com/albums/v20/pigbladder/burntclifford.jpg

i'll pm on sunday

3002steve

Member - Posts: 21

Joined: March 09, 2009

Location: United Kingdom

Posted: May 17, 2009 at 4:10 AM / IP Logged

anyone got a u.s email contact ....armour isnt responding at all to me

howie...pm on its way

howie ll

Pot Metal - Posts: 16,466

Joined: January 09, 2007

Location: United Kingdom

Posted: May 17, 2009 at 5:36 AM / IP Logged

Unfortunately the 300 board is different, looking at the same view as your photo, left to right, pin 1 is fed by a surface mount capacitor, pin2 by a surface mount R12 at 12ohms, pin 3 by a power line (12volts) with a standard 1N4004 diode, band towards pin and a normal resistor which measures 100 ohms, half watt current capacity, that should be the one, fed from qa surface mount transistor, Q19.

i am an idiot

Platinum - Posts: 13,667

This member consistently provides reliable information

Joined: September 21, 2006

Location: Louisiana, United States

Posted: May 17, 2009 at 8:23 AM / IP Logged

When you say it is the plug that connects it to the laptop, Is it a USB connector? Did this damage occur when you plugged it into the laptop? Can you follow the traces and tell me where they go on your unit? like Howie did on his.

howie ll

Pot Metal - Posts: 16,466

Joined: January 09, 2007

Location: United Kingdom

Posted: May 17, 2009 at 9:31 AM / IP Logged

Craig, it's not a USB, it sends power, ground, ignition charging and data triggering to the battery back Sirens. It also feeds the Clifford Wiz programming, something I try not to let the public get their hands on, it takes practise to do it right. N.B.Acetone is nail polish remover, meths will also do it. I've never seen this happen unless something's wired incorrectly. Clifford G4 was made far better than anything else, apart from bad wiring they were almost indestructable.

3002steve

Member - Posts: 21

Joined: March 09, 2009

Location: United Kingdom

Posted: May 17, 2009 at 10:58 AM / IP Logged

howie ll wrote:

thanks very much for looking that up for me , i'll see if i can get one now and get it fitted

cheers

i am an idiot

Platinum - Posts: 13,667

Joined: September 21, 2006

Location: Louisiana, United States

Posted: May 17, 2009 at 12:48 PM / IP Logged

howie ll wrote:

Acetone is nail polish remover, meths will also do it..

And where did that come from??? I am guessing that the resistor is probably some kind of protection for the output to the backup siren. If he can follow the traces and let me know what the resistor connects to we can probably figure out an acceptable value for a replacement. A description of what caused it will help also. If you do know when it happened.

3002steve

Member - Posts: 21

Joined: March 09, 2009

Location: United Kingdom

Posted: May 18, 2009 at 4:27 AM / IP Logged

the 3 pin socket that plugs into the brain had the pins come loose , one or more of the wires touched and causd this

the alarm still works , but wont work on the wizzard cable to the laptop...unsure if the siren is charging but im getting no beeps to suggest its flat

what exactly would you want me to trace ?

howie has posted a value that he found in a c300 unit , although a second opinion wont hurt

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