Remote start 2008 honda civic

Hey all , I just installed a viber 2 way and a dball in my 08 civic , everything's working great only problem is why can't I open or lock the doors using the viber remote while the car is on ? I'm using d2d is there any way around this any help would be greatly appreciated thank you !

Did you wire lock/unlock from the viper or from the DB-ALL 2?

I wired it to the DB-ALL

Pink at ignition switch, test, it should go to ground when the key is inserted. Join that to the dark blue status output wire on the Viper H2 plug.

I have joined the dark blue status output wire to the pink pin 1 key sense wire on the green ignition switch and this hasn't solved the issue , should I remove it ? Is there a way I can wire the unlock and lock to the viper instead of it going thru dball ? And still keep it d2d? This is my first remote start install so sorry for any of the " noobness" thank you for all the replies so far !

I've always done them with lock and unlock from the DB-ALL, don't worry about the pink it obviously makes no difference. did you use a DBN-ALL or a DB-ALL 2?

I have used a DB-ALL , Its programmed to the default settings , maybe we're I wired the unlock and lock wires is the problem ? I wired them to that harness that on the drivers side kick panel i found the green and grey wire there, is there an alternative place for the wiring ? I appreciate the quick response !

It's also just the DB-ALL NOT THE new DB-ALL2 version

No that's correct but I'm worried that the older DB-ALL may not be compatible. You'd have to contact DEI for an answer.

Well it unlocks and locks the doors it just doesn't do it while the engine is on . I was told maybe I should try to connect it via the viper instead ?