viper 5900 sst remote problem

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m2736185

Member - Posts: 45

Joined: October 30, 2006

Location: United States

Posted: April 01, 2007 at 12:11 AM / IP Logged

Well I know these remotes are famous for screwin up but this is rediculous havent had the remote more than 6 months and when I went to start my car today it wouldnt even open, so i opened it with the key and of course my alarm went off then it showed on my remote that my alarm was going off but when I tried to turn it off via remote nothing. When I press any button on the remote within range of car I get nothing when I press out of range I get a no signal so i am guessing that the remote is recieving but not transmitting..why couldn it be the other way around. Has anyone had any problems like this? DOes it sound like I have to get a new $100 remote?

Velocity Motors

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Joined: March 08, 2002

Location: Manitoba, Canada

Posted: April 01, 2007 at 10:47 AM / IP Logged

If it's only 6 months then you should be able to get a warranty remote. Go back to the dealer that you bought this from and get them to replace the remote through warranty.

Jeff

Velocity Custom Home Theater

Mobile Audio/Video Specialist

Morden, Manitoba CANADA

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m2736185

Member - Posts: 45

Joined: October 30, 2006

Location: United States

Posted: April 02, 2007 at 10:27 AM / IP Logged

Yes but for Viper products to be under warranty doesnt it need to be installed by a dealer as well?

dswift

Copper - Posts: 396

Joined: March 12, 2007

Location: United States

Posted: April 02, 2007 at 6:19 PM / IP Logged

if you intsalled thew viper yourself your screwed. cough up a 100 bucks and hope that it was just the remote goofin. To me it sounds like the remote or antenna. But generally you see it the other way around. Transmitting with no 2way. heh wierd man.

"dont ground out!"

kgerry

Platinum - Posts: 3,455

This member consistently provides reliable information

Joined: February 07, 2004

Location: Saskatchewan, Canada

Posted: April 03, 2007 at 9:57 AM / IP Logged

try resynching the unit... unplug the antenna for a few minutes and reconnect.....usually that's all that's needed.....

i have sold over 200 LCD Viper/Clifford units and the only remote i ever had to actually replace was one some guy sat on and crunched.....

Kevin Gerry

Certified Electronics Technician

MECP First Class Installer

Owner/Installer

Classic Car Audio

since 1979

accessdenied

Copper - Posts: 69

Joined: March 15, 2007

Location: United States

Posted: April 03, 2007 at 10:23 AM / IP Logged

Sounds like it lost functionality or acting like an unknown transceiver..

Try reprogramming it...

Does the spare 1 way remote work at least?

kgerry

Platinum - Posts: 3,455

Joined: February 07, 2004

Location: Saskatchewan, Canada

Posted: April 03, 2007 at 3:59 PM / IP Logged

the 5900 doesnt come with a 1-way remote.... it is FSK...

you don't need to reprogram the remote... there is no reason at all for it to need to be re-programmed... i cant believe the # of people here who recommend that.... i've been a DEI dealer for about 6 years now, have sold literally hundreds upon hundreds of their units and have never had to reprogram a remote for a customer....

resynch a few antennas, yes..... but reprogram the remote, never....

Kevin Gerry

Certified Electronics Technician

MECP First Class Installer

Owner/Installer

Classic Car Audio

since 1979

f150fan

Copper - Posts: 95

Joined: October 28, 2006

Location: Ohio, United States

Posted: April 03, 2007 at 9:41 PM / IP Logged

I have been a DEI dealer for two years and have only had to replace one bad SST remote. I have never had to reprogram a remote period. I sell a ton of the SST units and they have been bulletproof as far as performance goes. The best thing to do would be to go back to the dealer that you bought it from and let them diagnose the problem for you. The remote should be covered for the first year and the brain for life.

m2736185

Member - Posts: 45

Joined: October 30, 2006

Location: United States

Posted: April 03, 2007 at 11:13 PM / IP Logged

thanks guys I should have thought of it myself but I was convinced the remote was broken. I tried resyncin the antenna but that didnt work so then I resynced the remote and guess what starts working again

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viper 5900 sst remote problem

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