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the01cav 
Member - Posts: 10
Member spacespace
Joined: January 04, 2009
Location: Delaware, United States
Posted: January 04, 2009 at 1:47 AM / IP Logged  
Should be easy enough to do. Hopefully I can make it work.
loneranger 
Copper - Posts: 572
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Joined: December 28, 2008
Posted: January 04, 2009 at 2:10 AM / IP Logged  
Let me know how it goes.
soundnsecurity 
Gold - Posts: 2,711
Gold spaceThis member has made a donation to the12volt.com. Click here for more info.spacespace
Joined: November 10, 2008
Location: Louisiana, United States
Posted: January 04, 2009 at 10:09 AM / IP Logged  
the01cav wrote:
I don't have a installation guide, circuit city did the install on the car. It's actually my fiance's car. I guess I will just have to take a couple hours from my day, and have someone re program it.
take it to the shop, you will be in and out in no time
the01cav 
Member - Posts: 10
Member spacespace
Joined: January 04, 2009
Location: Delaware, United States
Posted: January 04, 2009 at 2:46 PM / IP Logged  

So I looked today, and cannot find the valet button.

I took it to circuit city, and they were too busy to touch it.

chriswallace187 
Gold - Posts: 1,661
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Joined: March 11, 2002
Location: Pennsylvania, United States
Posted: January 04, 2009 at 4:29 PM / IP Logged  
Hmm...you could start complaining to Circuit City's management about how the sales/install people at that location never asked you which way you wanted the option programmed in the first place, and when you came back they wouldn't give you 2 minutes that it'd take an installer to reprogram it.
Then again this assumes a level of competence from management I never saw when I worked there.
The installer may have not left the valet switch plugged in after the initial install (it doesn't really do anything except programming, unless used for an alarm).
I would call up the store, talk to the manager, and explain how unhelpful the staff were in resolving your situation, and demand that they spend 5 minutes reprogramming the RS to your liking when you bring it in.
C Renner's Auto Electronix
My service is cheap, quick, and good - pick any two
JWorm 
Platinum - Posts: 2,208
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Joined: December 11, 2002
Location: New Hampshire, United States
Posted: January 04, 2009 at 5:43 PM / IP Logged  
Call ahead before you go there and make an appointment.   Everyone else who has a car pulled in the bay has one...you should too.
chriswallace187 
Gold - Posts: 1,661
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Joined: March 11, 2002
Location: Pennsylvania, United States
Posted: January 04, 2009 at 5:48 PM / IP Logged  
JWorm wrote:
Call ahead before you go there and make an appointment.   Everyone else who has a car pulled in the bay has one...you should too.
They do, but when I worked there Circuit City had a policy that warranty repairs would get in right away, appointment or not, to atone for the fact that the store should have gotten it right the first time. Being that this is a close enough case to that the store should give him priority treatment.
C Renner's Auto Electronix
My service is cheap, quick, and good - pick any two
JWorm 
Platinum - Posts: 2,208
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Joined: December 11, 2002
Location: New Hampshire, United States
Posted: January 04, 2009 at 5:56 PM / IP Logged  
I disagree. If the car was having an electrical issue, or wouldn't work it would be a totally different matter. This customer wanted a feature programmed. I suppose most people here are going to disagree with me, but that is a reflection on society's attitude that their needs come before anyone else. Flame away....
chriswallace187 
Gold - Posts: 1,661
Gold spacespace
Joined: March 11, 2002
Location: Pennsylvania, United States
Posted: January 04, 2009 at 6:48 PM / IP Logged  
I wouldn't disagree in the least that everyone tends to have a "me first" attitude. You're right on there.
It's just that it wouldn't take much to make one customer happier(that he doesn't have to make multiple trips), and that you can always say to the other people waiting there (if they hadn't dropped their cars off in the first place) that "If you ever have a problem or need a programming change, I'll get you right in as well."
C Renner's Auto Electronix
My service is cheap, quick, and good - pick any two
loneranger 
Copper - Posts: 572
Copper spacespace
Joined: December 28, 2008
Posted: January 04, 2009 at 10:16 PM / IP Logged  
It all falls back to the technician not giving the customer a complete introduction to the features. It takes time but, in the end a knowledgable customer is a shop advertising machine.
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