2007 silverado new body, remote start

Yeah, you are right. I was thinking about that. I am going to keep a close eye on where the techs are installing the modules so I know where to find it if it does go bad. I could have installed it myself, but I didn't want to deal with warranty problems if the unit does stop working. The BestBuy Techs and any DEI installer I spoke to wanted to go with the 1701g , so I am pretty much stuck with going that route. I like the fact that only a few wires actually go into my truck. It makes me feel better about it. I don't want this new truck's wiring to get messed with too much. Thanks for your input.

-al

Nor will they honor the warranty, if it was purchased from an un-authorized dealer. However, if you can prove purchase from an authorized dealer, you can usually slip by without the installation receipt. BestBuy will not act as the warrantor, like most dealers will. They will give you the product to RMA with the manufacturer. BestBuy warranties the installation, but not the product.

I checked with Viper before purchasing, and they stated that they would honor the warranty as long as an authorized DEI installer  was used. The company I purchased it from sells on dozens of sites, with no complaints at all. This company probably slls dozens of alarms a month, and they also carry evey other sensor from DEI. Their prices aren't all that, so I am assuming that they are getting their products from DEI or something to the like.  I purchased them through Amazon.com and the seller is Sigma Enterprises from Houston, TX. . we'll see how the install goes tomorrow.

-Al

OK, not you got me nervous. I went to the website, and here is what they have under warranty:

"Following are instructions for exchanging your defective Directed product* for a replacement unit. We recommend that you first attempt to exchange defective product at the store or dealer** where you purchased it; this is usually the fastest way to get a replacement. For Directed products that were installed in your vehicle by a Directed authorized retailer, you MUST contact the installing retailer for a replacement, and it must be re-installed by professionals per stated warranty terms."

Here is the link to the entire page:  http://www.directed.com/Support/WarrantyInformation.aspx

The alarm and bypass module came in the Directed box, so as far as being in compliance with their warranty, I think I am okay. I read on this forum that internet sales are all "illegal" , but when I asked the customer service rep, they said they have lots of stores that sell DEI parts, and as long as the item was in a DEI box, and it was a reputable store, I should be okay. This store sells thousands of items each month, and all their feedback on alarms where great, so I should be okay. The alarm itself it high quality DEI stuff, so it looks good so far. Also, since I am asking Best Buy to install it, I will go back to them for any problems (according to the warranty) , so that works out pretty good. Thanks for your input.

-Al

Well, if you are correct, then I am SOL.  I hope everything works out okay, and I don't need to use the warranty.

-Al

Thanks for your input. Install went well, and I love this alarm. The features are awesome!