ultra start 2 way

Hello everyone! I searched but couldnt find anything about my starter/alarm combo so heres a question for you... 5 years ago I got a alarm/starter unit installed into my 1998 Jeep TJ (automatic trans). The backup remote only worked for the first year and now this last year the main lcd remote has stopped working as well. Both seem to have lost reception. Even when within an inch of the antenna. So I figured i would go into the dealership and get a replacement remote. Only to get told sorry we dont carry that brand anymore and you wont be able to find a replacement anywhere. GRRR So my questions are: 1. Anyone know where or if a remote can be found, if in fact it is a remote issue and not the head unit. 2. Or would it be more appropriate to just get a new kit altogether and replace the head unit. Or can I even do that while using the existing cables and sensors? These are the numbers I've acquired off of the junk in my trunk (unh its not in the trunk but you get my drift) Remote: AST 2-WAY AM   FCC ID: MYKTR1350TX Head Unit: PS-X40    MOD-PS-X40a-6-P03-CAN-20040303

Hiya Kreg, I'll start by saying I'm not in the united states. I'm way up in northern alberta, canada. I took a peek at the ultrastarts website and their find a dealer doesnt work for canadian distributors. The model number I listed as the head unit number was what was printed on the white sticker affixed to the little black box under the dash. And as for the FCC emote number being off. I have it in front of me now and thats what it says. Could be that all the numbers are different due to me being in a different country. And yeah I understand buying a new kit entirely would be the cost of a new kit. It cost me around $700 to get this one installed 5 years ago and if I do replace the whole thing it would be very handy if I could just switch the electronics and skip the installers here. Thanks for the reply though

You have everything you need, the Model number and the fcc ID. Contact Ultrastart Directly trough the tech line. However I will warn you that they may not make the AM version anymore.Brent Haugen

Fargo, ND

Wow. That sucks your dealer left you out in the cold like that. If you were my customer, I'd apologize for your inconvenience, and replace both remotes under warranty, even if it ended up costing me money. Anyway, I've only installed one or two Ultra starters, but something tells me that they haven't changed their wiring very much over the years. To have your entire system removed and replaced with a new one would, obviously, cost you full price at any local installer. But maybe if you can somehow find out for sure if all the plugs are the same, you could buy a whole new kit online, and just swap out the "brain" (what you referred to as the head unit), program it, and be done......the whole kit will probably cost the same as, or maybe less, than finding the two remotes. Any way you can get some pictures of all this stuff and put it online? Or, go around eBay, look for some Ultra starters on there, and look at the pictures. At least then you'll be sure that you're looking at the correct stuff under your dashboard.

Up to about a 2 years ago, you would be correct Chris. But they have made changes over the last 2 seasons (not always for the better). Ultra does offer a 1 year free replacement on remotes, but they are picky about it (must be a defect, not wear or abuse) Doubt that helps you at this point. If you do find a remote, please let me know if I can help you program it.Brent Haugen

Fargo, ND