Will Best Buy reimberse me?

If there was a fuse of the wrong amperage, higher or lower, then it still would have blown if there was a short. The dealership lied to you. What exactly does the repair bill state, what work was done and what was the exact diagnosis?Certified Security Specialist

Always check info with a digital multimeter.

I promise to be good.

Tell Darwin I sent you.

I've been sick lately, sorry I won't be on much.

that sounds like a dealership explaination to me..... :)      about a year and a half ago i wuz installing an amp in a 2003 RSX and misjudged a location on the firewall, i ended up drilling a hole through the brake master cylinder........nice work,    cost me $2500...... i'm pretty f**king careful on firewalls now to say the least..... just a dumb mistake, but that sh*t happens

Ya that sounds like BS. I would get the Mechanic to SHOW you exactly what he did and where he did it so you can show Best Buy. Thats gonna clear everything up. If he wont show you then tell him he smells like bullsh*t and demand your money back or go to small claims court since he is obviously hiding somethingdouble-secret reverse-osmosis speaker-cone-induced high-level interference distortion, Its a killer

auex -   it wan't our fault. the cust took it to a mechanic and verified the FACTORY passlock unit was defective. as for my  "inexperience"  I am a MECP first class certified installer and have been doing this for years. I know what I am doing and haven't had any issued that couldn't be resolved like this one.

You may not be getting my point. If the vehicle came in WORKING and after you worked on the vehicle it stopped working, then something YOU did caused the passlock to fail. If passlock failed then no kidding it was FACTORY passlock unit. IMO there is no way in hell that a factory defect just happened to show itself when you where installing a device that integrated into that specific system, if you where installing a radio then there is no way it would have been your fault. As for experience, you didn't state how long ago this happened and how long you have been installing security systems and remote starts ( which would hopefully meant that you would know how to completely bypass passlock so the customer could have atleast drive the vehicle home). Also as far as being certified first class, if you are experienced then you know these certificates mean nothing. Hell mobile dynamics grad's can come out first class certified without a single day of experience( I don't care that they only get there certificate after a year). Not trying to flame, just way to coincidental.Certified Security Specialist

Always check info with a digital multimeter.

I promise to be good.

Tell Darwin I sent you.

I've been sick lately, sorry I won't be on much.

legaly if something goes bad on a vehicle while you work on it,even if it is just a coincedence you are responsible (I'm a certified mechanic and it says that on my license)

depends on state or provincial laws.double-secret reverse-osmosis speaker-cone-induced high-level interference distortion, Its a killer

I know US law requires itI don't know Canada, but any honest shop will do what it takes to make a customer happy and comming back

i wish i would have gotten to this forum a little earlier, but I'm a fellow installer that put a radio in an 03 cavalier, a week later the rear left turn signal burnt out, and took it to the dealer to get loooked, at...sure as sh*t they 'traced'it back to the radio. they should just stick to the basic oil changes..

i wish i would have gotten to this forum a little earlier, but I'm a fellow installer that put a radio in an 03 cavalier, a week later the rear left turn signal burnt out, and took it to the dealer to get loooked, at...sure as sh*t they 'traced'it back to the radio. they should just stick to the basic oil changes..