did i get shafted?

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hightek

Copper - Posts: 223

Joined: July 26, 2004

Location: United States

Posted: December 02, 2004 at 5:27 PM / IP Logged

so in late july/early august i got a viper 690xv, or whatever, installed on my car. it was under my assumption that it would come with a trunk and hood sensor to trigger the alarm if they are opened when the system is armed. well the day after i got my alarm i put the key in the runk while the system was armed and opened it. it did not set off the alarm. i realize this was a while ago but the reason i'm bringing it up now is because i went to have remote start installed today and asked them about the hood and trunk deal. the installer said that if there was an interior light for the trunk when it was opened it should trigger the alarm. i even took the guy out to my car and showed him what happened. he said i would probably need a pin connector for both the hood and the trunk. i thought that this should have been done with the original installation of the alarm. am i wrong here? or did i just get shafted?

any help would be appreciated, thanks

carguy411

Silver - Posts: 683

Joined: April 02, 2002

Location: United States

Posted: December 02, 2004 at 5:41 PM / IP Logged

i actually think that some places charge extra for doing this

i usually ask the custom what exactly tehy want and if they want it i usually just do it it only cost them maybe $5 for 2 pins, wire aand a diode if needed. and about another 10-20 min depending on how hard it it to run the wire and set the pin

always ask before something gets done. to them they did what they had to do to get itout and make the customer happy, somewhat

auex

Platinum - Posts: 5,041

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Joined: December 23, 2002

Location: Arizona, United States

Posted: December 02, 2004 at 5:52 PM / IP Logged

Actually if the hood is not pinned then take it back and tell them to do it NOW. That is a safety issue with the remote start. As far as the trunk, it is an extra charge but shouldn't be an issue.

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NowYaKnow

Gold - Posts: 1,217

Joined: December 18, 2002

Posted: December 02, 2004 at 6:06 PM / IP Logged

As said these normally work on a request basis and an extra charge. Since the 690xv is just an alarm/keyless, then them not installing hood or trunk pins isn't a huge deal and you did not get "shafted" from that aspect. When they added the remote start, they should have installed a hood pin so the remote starter won't function with the hood open.

Mike

mbsaudio

Copper - Posts: 80

Joined: October 17, 2002

Location: Canada

Posted: December 02, 2004 at 6:18 PM / IP Logged

Don't care about what those "other" guys do.. Anyone who comes to me for alarm gets a hood pin for for sure and a trunk pin if there is a light in the trunk, at no extra charge. If there is no light, then we discuss. Come on $35.00 for a $3.00 part is a bit ridiculous. Isn't the whole idea to protect the car.

Ravendarat

Platinum - Posts: 2,806

Joined: February 23, 2004

Location: Canada

Posted: December 02, 2004 at 8:57 PM / IP Logged

We charge 30 bucks for a trunk pin and will do the hood pin for free upon request.

double-secret reverse-osmosis speaker-cone-induced high-level interference distortion, Its a killer

jimmeezgolfvr6

Silver - Posts: 258

Joined: March 10, 2002

Location: Canada

Posted: December 02, 2004 at 9:19 PM / IP Logged

most shops will charge extra for connections to hood and trunk. not sure what your conversation with the installer(s) involved though. if you were under the belief that those triggers would be included then it's a simple matter of your word against theirs. however, for remote start installs, including a hood pin should be standard for safety reasons (in my opinion).

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hightek

Copper - Posts: 223

Joined: July 26, 2004

Location: United States

Posted: December 02, 2004 at 10:20 PM / IP Logged

alright, well so i got my remote start installed today. and yes they did install a hood pin. my next thing though is, i started my car before i left and it works, but my siren constantly chirps and my transmitter keychain thing always beeps saying that the shock sensor is going off. what's up with this? i'll probably just end up taking it to the shop tomorrow and ask them.

one thing i love about talking to you guys, besides the amount of knowledge i gain, is that i can go in there and talk about stuff that some normal joe shmo probably couldn't.

Ravendarat

Platinum - Posts: 2,806

Joined: February 23, 2004

Location: Canada

Posted: December 02, 2004 at 11:46 PM / IP Logged

If the alarm is not turned off before the command start is used the vehicle running is going to set the shock sensor off. And most alarms dont have an input on them to disarm them so this must be done manually. This is a said reality when buying a RS and Alarm seperatly and one of the main advantages to Combo units.

double-secret reverse-osmosis speaker-cone-induced high-level interference distortion, Its a killer

hightek

Copper - Posts: 223

Joined: July 26, 2004

Location: United States

Posted: December 03, 2004 at 1:12 AM / IP Logged

so you're saying that before i start my car i have to disarm, then start it? i'm guessing this will also lock the doors after it has been started. it also sounds like there is no way to go around this step. if i were to have gotten the 790xv or whatever, the combo RS and alarm, would i have had to worry about this?

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