CS-2016FM Won't Remote Start

I'm feeling a bit under the weather so I haven't had a chance to get under the dash with the multimeter, however, I did start the car and then enabled the remote start and it did keep the car running as it should.  Also when I put it into this mode and turn the key off the blower fan (Grey wire) turns off as I stated previously.  I still need to check the brake wire for a possible voltage when not pressed down however the break pedal does disable the cruise control like it should.  I will also swap the relay for the starter disable and see if that makes any difference.

I have a feeling I may need to start looking at a CPU.  Has anyone had any experience with crimestopper's warranty department?  I bought this unit new off eBay, I can check with the seller for warranty, but would rather go through Crimestopper if possible.

Thanks everyone for your assistance on this issue.

Thanks,

Tom

Update:  I swapped the starter disable relay - same issue.  Checked the hood pin for ground when closed, there's no ground.  Checked the brake wire for power when pedal not pushed down, there was none.  I set it to tachless mode, same issue.  I used the 'tach finder' feature, it finds the tach is operating properly.

Any other suggestions before I call crimestopper?

Thanks,

Tom

Can this get any worse!?  I called Crimestopper they gave me an RMA number and return instructions.  Before I do this I have one more idea.  I got under the dash and my power wires are double fused.  I had checked the ones under the hood but there are two more under the dash, one was blown.  I FIXED IT!  (I'm an idiot for not checking that before, but I fixed it.)  I start puting everything back together and now my power door locks don't work!!  I hit 12V to the wire at the alarm (positive-trigger door locks) and they lock / unlock, but they don't do anything and there is no signal being sent out of the power door lock plug!!!!!  I checked the fuses again thinking that maybe one kept blowing, but everything is good in that department.  Any ideas on why my locks wouldn't be working?

Thanks,

Tom