viper 5704 / starting issues

I spoke more with him today and just for you asked him why it would not key start. He said it was wired so it was seeing both resistors in the system at once. Something about the relay not being terminated or fed from the brain instead of a starter or ignition wire. And basically the issue was in what he called the 2nd starter circuit. He said that was not all that was wrong in the install but one of the bigger issues. They did a nice audio install for me today. • Amp 1, Alpine MRP-F300. • One Set of Memphis 15-PR52V2 5.25 inch replacing the dash speakers. • Two sets of Memphis 15-PR693V2 6 x 9’s replacing the rear panel speakers. • Amp 2, PowerBass ASA 200.2x 2 ch. • Sub, 10 inch, Memphis 15-PR10S4V2. • Enclosure, Memphis 15-PE1X10.